Please click this link and read the text.
In part, the article says:
“You leave your hotel room for the day’s activities; when you return, the bed is made, the bathroom is scrubbed clean and you have a supply of fresh towels. Maybe you want breakfast in bed or some extra clothes hangers. Ever wonder who vacuums the hallway carpets or keeps the lobby spotless? So much of what you’ve come to expect at a hotel is the domain of the housekeepers: those quiet, largely unseen hotel workers who can make all the difference in your hotel visit.”
Thelma said on our tour of the Royal Hawaiian Hotel and Sheraton Waikiki that, “Everything is important.” The article mentioned one of the most important areas of tourism and hospitality: housekeeping. Visitors expects a clean room, no matter what kind of hotel a tourist stays in.
The author, Mufi Hannemann, was the mayor of the City and County of Honolulu. On January 1 he was appointed the head of the Hawaii Hotel & Lodging Association:
The Hawai‘i Hotel & Lodging Association (HHLA) has a statewide membership of 170 hotels, condominiums, timeshares and other lodging entities representing more than 48,000 guest rooms, and also has an allied membership of more than 280 companies. The organization is devoted to representing the interest of Hawai‘i’s hospitality industry through education, political action, and member benefits that improve the financial position and public awareness of the industry and its contributions to the community.
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